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PATIENT EXPERIENCE SOLUTION

Improve your services through patient feedback with iWantGreatCare

A secure and cutting-edge platform designed for the collection, analysis, and interpretation of patient feedback that has processed over 6 million patient reviews.

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MANAGING THE PATIENT EXPERIENCE

Actively engage with insights from the patient perspective in real time

Cultivate a patient-centric ethos committed to enhancing quality standards

Ensure compliance with regulatory standards, including Friends & Family Test, PHIN and CQC

Adapt to diverse healthcare environments, spanning various touchpoints within treatment pathways
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MANAGING THE PATIENT EXPERIENCE

Listen attentively to your patients and transform feedback into a genuine opportunity

Allow patients to seamlessly link to your website and schedule appointments.

Easily respond to comments to demonstrate your responsiveness and commitment to engagement.

Benefit from a trustworthy source of unbiased reviews and the iWGC Certificate of Excellence, a recognised symbol of quality care.

INSIGHTFUL REPORTING

Listen to patients and interpret their feedback to to elevate the overall quality of your services

Receive informed recommendations that iWantGreatCare discerns from the significance of your data

Provide existing data or entrust iWGC to collect and analyse it

Save time gathering comprehensive insights and key findings by letting a team of experts do the work for you
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PROMOTE YOUR SERVICES WITH IWANTGREATCARE

An ideal opportunity to spotlight your services to potential patients

Promote your treatments on a leading UK healthcare website that draws over 2 million unique visitors annually, equating to more than 200,000 unique users each month

Generate extensive visibility with over 1,000,000 ad impressions per month, ensuring your message reaches a substantial audience

Advertise your medical services in a reliable platform that has already earned the trust of over 10,000 doctors

A SEAMLESS INTEGRATION WITH TOP DOCTORS

Benefit from iWantGreatCare’s services at no cost by becoming a Top Doctor

Display all patient reviews from Top Doctors and iWantGreatCare on both websites

Access and download patient feedback reports for your annual appraisal

Consolidate your online reputation by becoming a member of the two most prestigious medical directories in the UK
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Ready to take clinic’s digitalisation to the next level?

Our team of experts can audit your medical centre's level of digitalisation to determine how we can grow your business.

A better experience for your patients. An opportunity to improve outcomes and drive business growth.



We chose iWantGreatCare as our strategic patient experience partner as they are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinic’s Values of Quality, Safety and Empathy.


Dr Jim Gutierrez

Former Chief, Quality Safety & Patient Experience

Reduce formal complaints

Reduce absenteeism

of services and patients covered

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